Dear Customer,

Welcome to our enhanced Customer Relationship Management application, designed to streamline and improve your experience with our services. Here's what you can expect from our app:

• Data Usage Insights: Easily monitor how much data you have downloaded and uploaded since your last connection to our server. Stay informed and manage your data usage effectively.
• Internet Package Management: Seamlessly request changes to your internet package directly from our app. Upgrade or downgrade your plan to suit your needs without any hassle.
• Router Connectivity Test: Utilize the "Router Connectivity Test" feature to check the performance of your WiFi signal from the router to your device. If there's an issue, our app will guide you to the right solution, ensuring a stable connection.
• Support Ticket System: Open a "Support Ticket" directly from the app for any assistance you need. You can also communicate with our technical team via messaging, eliminating the need to call our office.
• Convenient Bill Payment: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional charges. Enjoy a hassle-free payment experience.
• Payment History: Keep track of your payments with easy access to your payment history within the app.
• Notifications: Stay updated with real-time notifications on the app regarding any internet disruptions, new offers, or important news from us.
• Service Access via Mobile Data: Even if you're disconnected from our internet service, you can still use the app via mobile data. If your connection is interrupted due to an unpaid bill, simply use the app to make a payment through any internet connection and your service will automatically reconnect.
• Client Support & Ticket System: In the event of a total disconnection from our internet, you can open a support ticket using mobile data through the "Client Support & Ticket System". Our dedicated support team will promptly address and resolve your issue.

We are committed to providing you with a seamless and efficient service experience. Download our app today and take full advantage of these features designed to enhance your connectivity and support.