"My o2" - consumption display, invoice, contract data, offers & loyalty benefits

Discover the most essential services and advantages with the Mein o2 app. Whether you're on a prepaid plan or a term contract, the multiple award-winning Mein o2 app ensures you have access to all crucial features at your fingertips, anytime, anywhere. For our business clients, the o2 Business App is tailored to meet your needs.

The Mein o2 app offers a comprehensive suite of functions designed to enhance your user experience:

FOR CONTRACT CUSTOMERS

• Monitor your consumption effortlessly, including data usage at home and abroad, as well as telephony and SMS outside of flat rates. You can even add this as a home widget for quick access.
• Explore your tariff details and easily book additional tariff options to suit your needs.
• Update your customer data on the go, ensuring your information is always current.
• Access your invoices and itemized bills (EVN) for a clear overview of your expenses.
• Manage SIM & contract services, including number portability, eSIM orders and activations, and third-party services management.
• Perform a live check of the o2 network and submit fault reports if needed.
• Enjoy new customer benefits every month through our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Keep track of your used data volume and units, including minutes and SMS.
• Check your current credit balance and top it up with ease.
• Switch tariffs or book additional options to customize your plan.
• Update your customer data conveniently while on the move.
• Conduct a live check of the o2 network to ensure optimal service.

FOR MY HANDY CUSTOMERS

• Access detailed information on your My Handy contract.
• View your invoice digitally for easy reference.
• Get insights into your installment plan to manage your payments effectively.
• Take advantage of early payment options to settle your account sooner.

PLEASE NOTE

The Mein o2 app is designed for o2 private customers. Business customers should use the »o2 Business App« for their needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

LIABILITY/REQUIREMENTS

Please note that this app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you will need an account at o2online.de.