Experience the convenience of cashless travel with the SMSBUS electronic ticketing system in Kazakhstan. Pay for your public transport journey directly from your phone balance, with no commission fees. To explore the available cities and routes, visit the official website at https://smsbus.kz.

To travel, simply present your electronic ticket on your phone to the control service employees or the driver for fare verification. Your electronic ticket remains valid until you reach your final destination and can be accessed in the "Valid Tickets" section. You can also review your past journeys in the "Travel details" section.

By using SMSBUS for your travel payments, you agree to the service's rules, which are available on the website at https://smsbus.kz.

If you encounter issues with payments from your phone balance, it could be due to several reasons:

• The number is corporate.
• The trust payment has not been repaid.
• There has been no replenishment of the balance since the purchase of the number.
• The starting balance has not been used up.
• The SIM card was replaced 24 hours before payment.

Enhance your travel experience by opening a free virtual transport card within the SMSBUS application. Self-service registration is available for regular and school virtual transit cards. For other preferential virtual cards, visit the company’s office with the necessary documents.

You can easily top up your virtual transport card using your card number directly in the SMSBUS mobile application or through other applications like Kaspi Bank, Halyk Bank (homebank), and more.

The SMSBUS app utilizes the following system permissions for enhanced functionality:

1. Camera - to scan QR codes and facilitate the operation of the QR scan button.
2. Location - to accurately display city/town maps, automatically detect buses for easy fare payment (by determining the bus code using the GPS location of both the passenger and the bus), and to construct routes from your current location to your destination. You can input destinations and departures on the map or enter text addresses. The route construction algorithm also accounts for transfers.

For any assistance, ALEMPAY user support is available at the following numbers: +7 777 000 2505, +7 700 000 2505, +7 707 000 2505.

What's New in the Latest Version 2.0.0

Last updated on Feb 16, 2024

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